Everything is great except...
TeePee561
4/8/2021
Why is the 1" threaded NPT adapter not included? You're including the shutoff valve with no way to attach it. Had to go to Lowe's and Home Depot only to find both brass and PVC adapters leak since there's no washers provided either. Had to use Teflon tape and screw it in really tight to stop a leak.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Easy to use
Odezle
4/5/2021
Like how easy it is to use. Very good product! Highly recommended
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Water softener
JPAP1
4/1/2021
The water smart was prive well within my budget, the features such as detecting low salt and I receive the notification on my smart phone was the reason I bought it.
Originally posted on www.ge.com
No, I do not recommend this product
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Water is still hard...
Feldmaac
4/1/2021
I had a Waterboss that softened our very hard water. I have this unit cranked all the way up, and the water is still hard. So far I'm not impressed.
Originally posted on www.ge.com
No, I do not recommend this product
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I would not buy
WWL2nd
4/1/2021
Machine does not work like suppose too... Internet shutoff valve does not work with internet.... Just not a good product...
Originally posted on www.ge.com
No, I do not recommend this product
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Great ... But
WarKat
3/31/2021
This this water softener works great and softens the water accurately. But the only but is that I can not get the Smart system working to check out everything through Wi-Fi. It just won't connect no matter what I do. I spent a lot of time online trying to figure out what other people have done and nothing helps. Regardless, it still keeps on softening the water.
Originally posted on www.ge.com
Yes, I recommend this product
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So far so good
Spades
3/29/2021
Only had it for 3 weeks but we can sure tell the difference
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Great Softener - DO NOT get the WiFi
Patrick_G
3/28/2021
Softener is amazing, as are all GE, but do not get the WiFi. The app is horrible, not worth the extra few hundred dollars.
Originally posted on www.ge.com
No, I do not recommend this product
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Reliable product
Nternet7
3/24/2021
This product works very well and has been very reliable. Easy installation and operation. This is the first one from GE I have used, and it has all the features I need.
Originally posted on www.ge.com
Yes, I recommend this product
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Simple and easy
David70a
3/23/2021
It was easy to install. And easy to program to get started
Originally posted on www.ge.com
Yes, I recommend this product
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Soft Water!
Unicycle Ed
3/20/2021
The only critique I have is I want the new GE app to work, but the rep told me it would be a couple of months (summer 2021) before that happens. So I'm using the old app which has fewer features.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Features and Performance great.
Drd5575
3/17/2021
Good performance. Price is good. Quite and WIFI works good.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Great features
devonz71
3/15/2021
I love that I have an app on my phone and can monitor my water softener.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Great product
Papi9
3/15/2021
Really good product I will recommend it , very satisfied with it.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Easy to use
Petede10
3/7/2021
Like the wifi warning if salt is low. Nice compact size
Originally posted on www.ge.com
Yes, I recommend this product
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Great Product and Simple Design. Easy to Install!!
Rupz
3/4/2021
The product is great, easy to install and configure. Simple look and design and straight forward to install.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Water not soft
Ash Soliman
3/3/2021
When I open the box at some the pot is broking aunt quality of the water there's not enough soft
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Works Great.
Farmer Kevin
3/1/2021
It is great to have soft water again. I like the salt level minder in the tank and on the dashboard.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Trusted choice.
Tfree4444
2/28/2021
I needed to replace our older model. After reading reviews and searching information, I settled on this product. Happened to get a great close out price from Home Depot. I'm pleased and confident it will meet all our needs for a long time!
Originally posted on www.ge.com
Yes, I recommend this product
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Shut off valve included!
RY2KSS
2/28/2021
Peace of mind that I can stop the water flow remotely. If the system detects continuous high water, it will alert me and and allow me to close the supply valve all from my phone.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Works good
Jwhite0
2/22/2021
It was easy to install & works great. It does what is supposed to do.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Water softener
Eddie 60
2/21/2021
Water softener awesome easy install easy Easy programming we love it better than the old one I did a lot of research and came up with this one . Has a big holding tank for salt tell you when it's close to empty . Can really tell the difference don't be afraid to install it yourself it's not that hard watch a couple YouTube videos read the instructions call the health service line for programming you will not be disappointed.How did operational for over a week now really can tell the difference In the water Quality
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Smart water softener
Taxman80
2/20/2021
The water softener Itself is fairly good. The instructions could be a lot better. The WiFi feature is totally worthless. The app needs updated and it keeps losing WiFi when it 10 feet from the router.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Very easy and nice features to use
Alexdlg1
2/19/2021
Let's start by saying that as far as the customer service, they get a 10. And I say this because I had an issue with the wifi app and had to call GE and everyone I spoke to was great and very helpful. I would give a 6star to this product if everything had worked great from the get go. Unfortunately the wifi receptor is not working and will get a call back from tech support in 2-3 working days. We did feel the water in the shower smoother. And have noticed that the detergent last longer. Very easy to install and program.
Originally posted on www.ge.com
Yes, I recommend this product
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It works
Colesb
2/18/2021
Bought this to replace an old water that had seen better days. After setting this one up, our water became clearer and the stains started disappearing from our toilets. This uses much less salt than our old softener that had 3 regen days a week. And the water has gotten that soft feeling without feeling slimy. I had no problem hooking up the softener or the WIFI. All in all this seems to do what it's supposed to do and I look forward to many years of service.
Originally posted on www.ge.com
Yes, I recommend this product
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A step in the future
DenisNkem
2/16/2021
Seems to be working well. Still making my observations. Like the flow rate monitoring on my phone.
Originally posted on www.ge.com
Yes, I recommend this product
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great product
papa butch
2/16/2021
great features,easy programming,easy installation,nice looking product
Originally posted on www.ge.com
Yes, I recommend this product
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As advertised!
MarkJess
2/15/2021
Runs perfectly after an easy installation. The WiFi app offers handy status information.
Originally posted on www.ge.com
Yes, I recommend this product
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All WiFi features
dToolman
2/9/2021
All WiFi features do not work. It will tell you how many days till you need to add salt. It will tell you how much water you used per day. It will not close the electronic ball valve. Good thing I checked before installing the ball valve in line on the main water line. This valve and feature is designed to let you turn off the main water line from the App if you develop a water leak in your house. The feature does not close the electronic ball valve.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Excellent Softener
Hooshang
2/7/2021
This is one of the best Softeners. I recently changed my older version of GE to this very smart one. Now I don't worry about any leaks and not only I can see my water usage on my cell phone I can shout off the water remotely.
Originally posted on www.ge.com
Yes, I recommend this product
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Worth it
NoMoreFlakes
2/2/2021
Stopped by my local home depot one night with the wife. Stopped by this water softener, and thought it looked pretty cool. So we decided to take this bad boy home, and had our local plumbing company come install it. So far the unit has worked out great. My wifes dandruff is gone because of this unit. So now I no longer have to deal with her seasonal snow flakes.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Great features
Ibdtoolman
2/2/2021
Perfect replacement for the Kenmore and I didn't have to replumb the wall.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Easy To Install Great Results
EricGG
2/1/2021
We had to replace our old softener with this one. It was easy to install and love the WIFI features. It lets me know how many gallons we have used and looking forward to seeing alerts when softener is low.
Originally posted on www.ge.com
Yes, I recommend this product
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LOVE IT!
jaaronhales
1/30/2021
Been holding out for awhile on the softener but so happy to have this connected now. So far it has been great with an easy installation.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Great product.
Ray56
1/29/2021
Like the WiFi feature. Easy to use and and monitor .
Originally posted on www.ge.com
Yes, I recommend this product
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Softens the water and removes iron
JackBel
1/26/2021
I installed the GE GXSHC40N water softener myself. Installation was extremely easy. I've had it running for 3 weeks and it has definitely made a huge difference in the water quality. We no longer get any mineral build up or rust stains like we used to. I'd give it 5 stars if the "Smart" features were a little better. The "smart " app is quite limited in what you can actually control and monitor. If you don't need/care about this, GE sells an identical "non-smart" version for about $100 less.
We have a lot of sediment in our well water, so I installed a 100-micron spin-down pre-filter, then the water softener, and finally followed by a 25-micron and then 5-micron cartridge filters complete with bypass valves at every stage. Water in our house has never been better.
Originally posted on www.ge.com
Yes, I recommend this product
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So far, we are loving it
GffP3D
1/25/2021
Install it was quite easy. I did it myself along with a 4 stage filter prior to the softener.
As for installing the softener, all I needed was a male 1 inch nipple for the automated shutoff valve, the blue device on the inlet for the install. I used sharkbite 1 inch hoses for both in and outs to the house as well but that's optional. Set up was a breeze as I just followed instructions in the manual.
Setting the hardness is about the toughest part and will take time as you can adjust the hardness from 1-125. I started at 100 and went down about 12 times and is currently sitting at 43. Higher you set it, the oily feeling is more apparent and you will regen every night which uses a lot of water, 37 gallons and some salt. I need to have my water tested.
I seldom use the smart feature now as I've been in my garage working on many projects and have been able to just walk up and go through the settings.
Love it so far and would recommend. Definitely saves space compared to normal softeners with a separate brine tub and tank
Originally posted on www.ge.com
Yes, I recommend this product
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Very impressed.
MomDukez
1/25/2021
At first I thought maybe I didn't need the Smart Water Softener and was just going to get the normal one, but overall I'm happy I did. I think the extra piece of mind is worth it.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Disappointing
Vegan702
1/24/2021
Bought this this water softener thinking that it was going to make my skin soft and smooth, however, it hasn't lived up to its potential. I haven't seen a big difference and disappointed on the outcome.
Originally posted on www.ge.com
No, I do not recommend this product
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Love it!
Sherry 64
1/23/2021
We had this installed recently and so far...love it! Love to have soft water routinely. I also love the app to review all of the features. I would recommend this softener.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Easy to use
Ak907
1/21/2021
Excellent appliance easy to install and operate.I would recommend this product to any homeowner. I don't think you can beat the price and simplicity that this water softener provides
Originally posted on www.ge.com
Yes, I recommend this product
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Didn't work had to return it
Rick775
1/19/2021
Professionaly installed and didn't work had to return it.
Originally posted on www.ge.com
No, I do not recommend this product
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Great water softener
Miguel 28
1/17/2021
We noticed the difference within a couple of days and what a difference it makes, drinking water tastes much better not to mention showers! The only downside is the the app GR uses SmartHQ, terrible app, does not work properly, too many glitches, absolutely horrible.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Wifi info is limited
Bobissofterthanwater
1/17/2021
I'm no water softener expert. I'm a pretty handy guy and installed this myself. I went to Home Depot intending to purchase a different model, but this was all they had. Thinking itd be nice to have access vÃa wifi to the device, I bought it. Set up was easy enough. It came with an electronic water shut off valve, but frustratingly did not come with anything to connect it to. You'll have to purchase a separate 1" x 3" long (Male on both ends) nipple if you want to take advantage of the valve.
As for the app, it's mostly not very useful. You can see your water usage over time, and shut off the water valve. You can receive a low salt and flow issue notifications as well. You are not able to adjust your hardness levels or initial or schedule recharge.
After initial setup, getting the hardness setting correct was difficult without actually testing the water with a hardness test, so to be able to adjust this from the app would be nice.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Water softner
Danny We
1/16/2021
This is the second one we have owned the last one word great for 7 years and was under constant use. The new one hooked right up to existing connection and took 30 minutes to install. The water softener to is best value on the market.
Originally posted on www.ge.com
Yes, I recommend this product
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It softens the water
waterwhale
1/14/2021
An excellent water softener. It softens the water. My water is now so soft it could replace any Republican's spine and they'd never notice. Mission accomplished. Good job, GE.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Makes me and my water soft consistently!
Mayer McCheeze
1/14/2021
Much like my body after being exposed to booze and a commute for two years, my water is now soft!
Really couldn't ask for a better for a better product from General Electric
Originally posted on www.ge.com
Yes, I recommend this product
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Value
I have only had it installed a couple of weeks,
DonGa
1/12/2021
So so, poor install instructions, but I am handy and figured it out, for almost anyone without ever having done any plumbing of anykind, impossible.
Wifi does not work as of yet, so it does not I would revert to two stars.
Water quality will take a while to see.
Originally posted on www.ge.com
No, I do not recommend this product
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Easy to install and use
Smitty4365
1/12/2021
The product was easy to install and use for a water softener.
Originally posted on www.ge.com
Yes, I recommend this product
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Warranty is no good
Bob Huff
1/12/2021
There were issues with parts of the unit but I was told breaks and cracks are cosmetic and not under warranty.
Originally posted on www.ge.com
No, I do not recommend this product
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